Resume/CV
A list of past work experience is available below. A full copy of my resume can be found by clicking the download resume button. Please visit the Contact Page to contact me regarding any questions or for further information regarding my resume.
​
In addition to my resume, I have earned a variety of technology and instructional design competency badges through Purdue University. These badges required both relevant artifacts and professional reflections to prove competency. They show both technological skills and instructional design skills in four major areas: Professionalism, Planning and Analysis, Design and Development, and Evaluation and Implementation. Each badge is comprised of a variety of challenges and artifacts to fully demonstrate competency in these areas. My Passport Badge Page contains all of my badges with descriptions and artifacts. You can access this page at the link below.
Professional Experience
Health and Wellness Coach
2018-Present
-
Developed health and wellness programs specified to clients' goals and needs.
-
Created individualized meal planning and nutritional guidance for clients.
-
Created and guided clients through personal training sessions and programs.
-
Created online social media platform to provide quality health and wellness information for new and potential clients.
​​
Billing Specialist
2016-2017
-
Researched, investigated, and resolved billing issues.
-
Developed customer communications to enhance customer support options.
-
Evaluated and implemented payment processing system to handle the increase of manual payments.
-
Tracked data in payment methods to assist billing team in understanding customer needs and preferences.
​​
Certified Site Coordinator/ Case Manager
2012-2015
-
Recruited and organized community volunteers and resources. Trained volunteers and community partners on best practices for program.
-
Oversaw all operations and management for site program.
-
Directed planning and development of site events and activities, including managing grant programs.
-
Developed communications and presentations to promote the program that directly resulted in meeting program benchmark numbers.
-
Established campus assessment and created individual plans for campus and student success.
-
Spearheaded curriculum development for various program groups.
-
Coordinated and liaised with campus staff to develop new programs.
​​
Lead Teacher
2011
-
Created and implemented curriculum for classroom.
-
Developed daily and monthly communications with parents to increase customer understanding of curriculum goals and objectives.
-
Organized and developed site events to increase enrollment.
​